This presentation was made by Greg Carpenter, C.E.O. of Boopsie, and Jim Loter, director of The Seattle Public Library.
I have been to presentations made by representatives and founders of companies before and I was a little concerned that this talk could be much like some of those: boring sales pitches with a PowerPoint presentation.
I was pleasantly surprised by this one.
Although Greg was clearly not entirely neutral in that he had a product that the other presenter had used successfully, his talk was generally a solid overview of the mobile space with some information that Boopsie has learned about mobile users from its product, some of which were obtained because of some special features of the Boopsie mobile product.
I was pleasantly surprised by this one.
Although Greg was clearly not entirely neutral in that he had a product that the other presenter had used successfully, his talk was generally a solid overview of the mobile space with some information that Boopsie has learned about mobile users from its product, some of which were obtained because of some special features of the Boopsie mobile product.
After Greg, Jim Loter from The
Seattle Public Library presented on their process of setting up their mobile website with Boopsie. Comparing what was literally called "mobile services" back in 1931 and what we consider "mobile services" today, Jim described how their app/mobile website has been useful to their patrons in downloading electronic books/audiobooks and in dealing with the week when the library had to shut down due to budgetary issues.
I particularly found interesting Seattle's efforts to make sure that their staff had access to mobile devices so that they can help their public with using them. They are rolling out a "get out from behind the desk" campaign where they are hoping to have the bulk of what librarians at public service desks do available to be done from a mobile device, and consequently done from somewhere other than seated behind the reference desk. It's an interesting plan and I think a good one.
I enjoyed this session and found it quite worth my time.
I particularly found interesting Seattle's efforts to make sure that their staff had access to mobile devices so that they can help their public with using them. They are rolling out a "get out from behind the desk" campaign where they are hoping to have the bulk of what librarians at public service desks do available to be done from a mobile device, and consequently done from somewhere other than seated behind the reference desk. It's an interesting plan and I think a good one.
I enjoyed this session and found it quite worth my time.
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