CIL 2009 Day 1 - Web 2.0 Training for Customers & Staff

David and I both attended this excellent session where three people explained their processes for teaching web 2.0 to patrons and/or staff and the results of their training processes. Beth Tribe from Howard County Library explained explained how their web 2.0 classes for the public worked and how they helped patrons understand subjects such as tagging. Michael Sauers from the Nebraska Library Commission told of a statewide project to get library staff using web 2.0 services. The website for that project details the 16-day course that covered 23 different web 2.0 things. Finally, Bobbi Newman described her library's process of first teaching the staff (in an initial course of 29 things (23 things + mySpace)) and then a second follow-up course for the staff. They also started teaching classes to the public following their first round of staff classes, which seem also to have been somewhat successful. All-around, this was a good session.